Customer Services
(UK)
CONTACT FOR:
Customer Services in UK.
Call +44 (0) 3300 948 047
EMAIL:
customercare@lotuscars.com
Customer Services
(USA & Canada)
CONTACT FOR:
Customer Services in USA & Canada.
Call toll-free on 1-800-24 LOTUS (1-800-245-6887)
EMAIL:
inquiries@lotuscars.com
Customer Services
(Rest of the world)
CONTACT FOR:
Customer feedback regarding service or vehicle problems.
EMAIL:
customerservices@lotuscars.com
08:15 – 17:15 GMT Monday to Thursday
08:15 – 12:15 GMT Friday
How can we do better?
At Lotus we continuously strive to deliver an exceptional experience to all of our customers.
If you feel there is more we can do, or want to discuss any issues you are experiencing, please reach out to us and we will endeavour to resolve your query as quickly as possible.
Have you seen our FAQ page? This may answer any questions you have.
If you need to reach us directly please contact us by phone or email.
Sales – Cars
CONTACT FOR:
Sales Enquiries
EMAIL:
customercare@lotuscars.com
8:15 – 17:15 GMT Monday to Thursday | 8:15 – 12:15 GMT Friday
Main Switchboard
+44 (0) 1953 608000
8:15 – 17:15 GMT Monday to Thursday | 8:15 – 12:15 GMT Friday
Archive
CONTACT FOR:
Archive queries relating to build specification, build dates, certificate of provenance and data certificates for cars prior to 1997
EMAIL:
archive@lotuscars.com
8:15 – 17:15 GMT Monday to Thursday | 8:15 – 12:15 GMT Friday
Certificate
CONTACT FOR:
Certificate of Conformity for cars from 1997
EMAIL:
certificate@lotuscars.com
8:15 – 17:15 GMT Monday to Thursday | 8:15 – 12:15 GMT Friday
Human Resources
CONTACT FOR:
General HR related queries
EMAIL:
hr@lotuscars.com
8:15 – 17:15 GMT Monday to Thursday | 8:15 – 12:15 GMT Friday
For any recruitment enquiries, including Job Applications, Job Vacancy enquiries and Internships/Industrial Placements please go to ‘Jobs & Careers’
Lotus Dealer Franchise
CONTACT FOR:
Dealer & Authorised Repairer applications
EMAIL:
networkdevelopment@lotuscars.com
8:15 – 17:15 GMT Monday to Thursday | 8:15 – 12:15 GMT Friday
Lotus Engineering
CONTACT FOR:
All information related to Lotus Engineering
EMAIL:
engsales@lotuscars.com
8:15 – 17:15 GMT Monday to Thursday | 8:15 – 12:15 GMT Friday
Lotus Engineering Software
CONTACT FOR:
Software sales, support and further information
EMAIL:
lesoftsupport@lotuscars.com
8:15 – 17:15 GMT Monday to Thursday | 8:15 – 12:15 GMT Friday
Marketing – Cars
CONTACT FOR:
Cars marketing enquiries
EMAIL:
marketing@lotuscars.com
8:15 – 17:15 GMT Monday to Thursday | 8:15 – 12:15 GMT Friday
Motorsport
CONTACT FOR:
Motorsport activity enquiries and motorsport products
EMAIL:
motorsport@lotuscars.com
8:15 – 17:15 GMT Monday to Thursday | 8:15 – 12:15 GMT Friday
Parts
CONTACT FOR:
Requests / Orders / Reminders for vehicle parts
PR / Communications
CONTACT FOR:
Requests from press, press cars, PR press kits
EMAIL:
pr@lotuscars.com
8:15 – 17:15 GMT Monday to Thursday | 8:15 – 12:15 GMT Friday
Vehicle Service Information
CONTACT FOR:
Technical maintenance documentation
CONTACT:
vsic.lotuscars.com
Warranty
CONTACT FOR:
Warranty enquiries
EMAIL:
warranty@lotuscars.com
8:15 – 17:15 GMT Monday to Thursday | 8:15 – 12:15 GMT Friday